Business continuity management in UK higher education: a case study of crisis communicationin the era of social media
McGuinness, M.; Marchand, R.D. · White Rose Research Online
This study explores crisis communications in UK higher education institutions between the institution and its students. Using a case study of British universities, data is presented from interviews with university business continuity managers and student focus groups. The paper provides insights into current business continuity management practice in the hig…