The Design of Decision Support System in Identifying The Priority Indicator of Sustainability Performance in Islamic Banking Based on Analytical Hierarchy Process (AHP) Approach

Abstrak / Ringkasan

Islamic banking has grown very rapidly throughout the world. Due to the lack of eficiency and quality
in operational services, human resources and technology supported the growth of islamic banking
come down.The Islamic banking conducts its business based on the basic philosophy of the Quran and
Sunnah is strongly associated with the concepts of sustainability on how to build a society in which
economic, social and ecological objectives must be balanced. Performance measurement system
development requires the dynamic and balanced system in transcribing complex and huge information
in terms of AHP as one of Multi Attribute Decision Making (MADM) approach. This approach
qualitative and quantitative provides the weight priority of attribute pairwise comparison.The weight
of 33 performance criteria will then be used as priority consideration for decision maker in measuring
the islamic banking sustainability performance.Thus Islamic banking in Indonesia can customize their
sustainability performance indicators based on their target focus organization. As the result a design
of AHP-decision support system for islamic sustainability performance is developed. The design
provided gap analysis between the standarized and personnally banking performance and proposed
several recommendations and suggestions as corrective action to managers in ensuring they achieve
the appropriate sustainability of islamic banking performance.

Typeof Paper: Empirical

Keywords: Decision Support System, Analytical Hierarchy Process, Multi Attribute Decision Making,
Sustainability Performance, Islamic Banking
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