Analysis of the determining dimensions of IT governance in telecommunications companies under the COBIT 2019 framework: A structural model
Miguel Angel Chapoñán Adanaqué; Enoc Josias Salvador Escudero; Jhonny Ivan Millones Liza; Esteban Tocto Cano; Jesús Alfredo Apaza-Cáceres · DOAJ Open Access Articles
Telecommunications companies manage the digital backbone of the global economy; however, it remains unclear which dimensions of IT governance truly determine their operational success. Therefore, this study aimed to analyze the determining dimensions of IT governance in telecommunications companies operating under the COBIT 2019 framework. Using a quantitati…