Customer Relationship Management PT. PLN (Persero) ULP Cileungsi Melalui Aplikasi New PLN Mobile
Aulia, Fryzkadini · Universitas Islam 45 / UM Indonesia
This study discusses the Customer Relationship Management of PT. PLN (Persero) ULP Cileungsi through the New PLN Mobile application. Before the New PLN Mobile application, PT. PLN (Persero) ULP Cileungsi is known as a company that has poor service quality in the eyes of the public, this is because the company in responding to requests and requests fr…