Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Kepuasan Konsumen pada AHASS Sukses Motor Ujung Menteng
Fauziah, Irna Resti · Universitas Islam 45 / UM Indonesia
The study on the Influence of Service and Facility Quality on Customer Satisfaction aims to determine the influence of service and facility quality on consumer satisfaction at AHASS Sukses Motor Ujung Menteng. The research method used is descriptive with a quantitative approach. The sampling technique was carried out by non-probability sampling technique usi…