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93 referensi ditemukan
REPOSITORY PAIindonesia2019

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah PT. Bank Sumut Syariah Kcp Marelan Raya Medan

Khairani, Erni · Repository UIN Sumatera Utara

PT. Bank SUMUT Syariah merupakan perusahaan yang bergerak di bidang jasa yang kegiatan usahanya menerima simpanan uang, meminjamkan uang, dan jasa pengiriman uang, namun sistem kegiatannya berdasarkan hukum Islam sebagaimana yang telah diatur dalam Al-Qur’an dan Hadits. Sebagai penyedia jasa, perbankan syariah harus mampu memuaskan nasabah dan memberikan kua…

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REPOSITORY Umumindonesia2018

UPAYA KEPALA SEKOLAH DALAM MENINGKATKAN MUTU PELAYANAN ADMINISTRASI DI SEKOLAH LUAR BIASA (SLB) NEGERI BANGKINANG KABUPATEN KAMPAR

RAFIKA USNA · UIN Sultan Syarif Kasim Riau

Penelitian ini dilakukan di Sekolah Luar Biasa (SLB) Negeri Bangkinang Kabupaten Kampar. Adapun yang menjadi objek/subjek penelitian ini adalah Kepala Sekolah, Majelis Guru, Wali murid dan juga masyarakat. Dari hasil penelitian ini dapat disimpulkan bahwa Upaya Kepala Sekolah Dalam Meningkatkan Mutu Pelayanan Admnistrasi di Sekolah Luar Biasa Negeri Ban…

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REPOSITORY PAIindonesia2018

Analisis kualitas layanan dan tingkat kepuasan nasabah pt. bni syariah cabang Medan dengan metode servqual

Mubarokati, Maulani · Repository UIN Sumatera Utara

Bank Negara Indonesia Syariah Cabang Medan merupakan perusahaan yang bergerak di bidang jasa yang kegiatan usahanya menerima simpanan uang, meminjamkan uang, dan jasa pengiriman uang, namun sistem kegiatannya berdasarkan hukum Islam sebagaimana yang telah diatur dalam Al-Qur?an dan Hadits. Sebagai penyedia jasa, perbankan syariah harus mampu memuaskan pelang…

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REPOSITORY Umumindonesia2016

LAPORAN PRAKTIK PENGALAMAN LAPANGAN BIMBINGAN DAN KONSELING DI SMP NEGERI 5 DEPOK

Triningsih, Anita · Universitas Negeri Yogyakarta

Praktik Pengalaman Lapangan ( PPL ) adalah salah satu mata kuliah yang wajib ditempuh oleh mahasiswa Strata 1 kependidikan untuk memperoleh gelar Sarjana. Program PPL bertujuan memberikan pengalaman bagi mahasiswa tentang dunia pendidikan yang profesional di bidangnya. Program PPL di SMP N 5 DEPOK yang beralamat di Jalan Weling, Karanggayam, Caturtunggal, De…

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REPOSITORY Umuminternational2016

Social Stories™ to alleviate challenging behaviour and social difficulties exhibited by children with autism spectrum disorder in mainstream schools: design of a manualised training toolkit and feasibility study for a cluster randomised controlled trial w

Wright, Barry; Marshall, David; Adamson, Joy; Ainsworth, Hannah; Ali, Shehzad; Allgar, Victoria; Collingridge Moore, Danielle; Cook, Elizabeth; Dempster, Paul; Hackney, Lisa; McMillan, Dean; Trepél, Dominic; Williams, Chris · White Rose Research Online

BACKGROUND: A Social Story™ (Carol Gray) is a child-friendly intervention that is used to give children with autism spectrum disorders (ASDs) social information in situations where they have social difficulties. Limited evidence mainly using single-case designs suggests that they can reduce anxiety and challenging behaviour. OBJECTIVES: The objectives were t…

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REPOSITORY Umumindonesia2013

USING COMMUNICATIVE TASKS TO IMPROVE THE LEARNING OF SPEAKING FOR OFFICE ADMINISTRATION STUDENTS AT GRADE X OF SMKN 1 GODEAN IN THE ACADEMIC YEAR OF 2010/2011

Kumala Ratna Putri, Winayu · Universitas Negeri Yogyakarta

USING COMMUNICATIVE TASKS TO IMPROVE THE LEARNING OF SPEAKING FOR OFFICE ADMINISTRATION STUDENTS AT GRADE X OF SMK N 1 GODEAN IN THE ACADEMIC YEAR OF 2010/2011 by Winayu Kumala Ratna Putri 06202244023 ABSTRACT The aim of this research was to improve the learning of speaking through the use of communicative tasks for Office Administration students at …

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REPOSITORY Umumindonesia2013

IMPROVING STUDENTS’ SPEAKING SKILLS THROUGH COMMUNICATIVE ACTIVITIES AT GRADE VIII OF SMP N 2 DEPOK IN THE ACADEMIC YEAR OF 2012/2013

Fauziah, Yanuar Rizki · Universitas Negeri Yogyakarta

The objective of this action research study was to improve the students’ speaking skills through communicative activities at grade VIII of SMP N 2 Depok in the academic year of 2012/2013. The actions were conducted based on the curriculum and in line with the course grid and lesson plan developed before conducting the actions. This research study consisted …

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REPOSITORY Umumindonesia2013

DEVELOPING LISTENING TASKS FOR GRADE VIII STUDENTS IN THE FIRST SEMESTER AT SMP NEGERI 2 GRABAG IN THE ACADEMIC YEAR OF 2012/2013

Jatiningsih, Ambar Arum · Universitas Negeri Yogyakarta

The objectives of this study are to identify the target needs and learning needs of Grade VIII students of SMP Negeri 2 Grabag in teaching and learning process of listening and to develop the appropriate listening tasks for Grade VIII students of SMP Negeri 2 Grabag in the academic year of 2012/2013. This study was classified as a research and development …

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REPOSITORY Umumindonesia2013

The Analysis Of Consumer Satisfaction Waroeng Steak & Shake Jl.Cendrawasih No.30 Yogyakarta

Dianto Indra Wahyu, Indra · Universitas Negeri Yogyakarta

The Analysis Of Consumer Satisfaction Waroeng Steak & Shake Jl. Cendrawasih No. 30 Yogyakarta Indra Wahyu Dianto Faculty of Economics, State University of Yogyakarta indra99_purple@yahoo.co.id Agung Utama, M.Si Faculty of Economics, State University of Yogyakarta ABSTRACT This study aims to know the level of consumer satisfaction War…

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REPOSITORY Umumindonesia2011

Scaffolding Strategy In Mathematics Learning

Tedy , Machmud · Universitas Negeri Yogyakarta

Mathematics learning should be designed so that it is oriented to the goal which is focused on process. Learning orientation is focused on the development of ‘mathematical thinking’ and ‘mathematical disposition’. Then, the teaching-learning process is conditioned in order that student is actively to construct “meaning” through the process of self-experience…

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REPOSITORY Umumindonesia

FAKTOR-FAKTOR PENENTU KEPUASAN MAHASISWA TERHADAP PELAYANAN FAKULTAS SEBAGAI LEMBAGA PENDIDIKAN

I Gusti Ayu Made Srinadi, M.Si. · Universitas Negeri Yogyakarta

The success of a faculty as a work unit in a university is determined by the quality of the given services than can be measured by the satisfaction of the students as its customers. The measurement of the service quality is an important element to provide better, more efficient and more effective services. This study aims to investigate: (1) determinant fact…

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REPOSITORY Umumindonesia

KUALITAS LAYANAN PENDIDIKAN DI FAKULTAS ILMU KEOLAHRAGAAN UNIVERSITAS NEGERI YOGYAKARTA

Nugroho, Agung · Universitas Negeri Yogyakarta

This research study aims at demonstrating the quality of academic service provided by Faculty of Sport Science, Yogyakarta State University as well as its classification. This is a descriptive study using percentages which were interpreted qualitatively. The population in this research involved the students of Faculty of Sport Science, Yogyakarta State Unive…

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REPOSITORY Umumindonesia2023

ANALISIS PENERAPAN APLIKASI SISTEM PENGELOLAAN PENGADUAN PELAYANAN PUBLIK NASIONAL (SP4N) LAYANAN ASPIRASI DAN PENGADUAN ONLINE RAKYAT (LAPOR) DALAM PELAKSANAAN PELAYANAN PUBLIK BERBASIS E-GOVERNMENT DI DINAS KOMUNIKASI, INFORMATIKA, STATISTIK DAN PERSAND

KAELANI, MOCHAMMAD; Fadil, Muhammad · Universitas Islam 45 / UM Indonesia

This study aims to analyze the implementation of E-Government-based public services in the application of the National Public Service Complaint Management System (SP4N) application of the People's Online Complaint Aspiration Service (LAPOR!), as a national product of E-Government services in Indonesia, which provides a service for submitting all aspirations …

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REPOSITORY Umumindonesia2023

Kinerja badan usaha milik desa ( BUMDes ) di desa Mekarsari kecamatan tambun selatan kabupaten bekasi

Iqbal, Adnan rizki · Universitas Islam 45 / UM Indonesia

Kemandirian suatu daerah merupakan tuntutan dari pemerintah pusat saat diberlakukannya otonomi pada masa orde baru yaitu pada tahun 1966. (azikin, 2018) Era otonomi ini membuat daerah-daerah yang ada di Indonesia berlomba- lomba untuk menjadi daerah yang terbaik diantara daerah-daerah lainnya karena ini menjadi peluang besar bagi daerah untuk memajukan …

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REPOSITORY Umumindonesia2023

Evaluasi Sistem Pemerintahan Berbasis Elektronik (SPBE) Di Kota Bekasi

Amien, Mohammad Farhan · Universitas Islam 45 / UM Indonesia

Electronic-Based Government System is a development in the government sector that utilizes information and communication technology which know as e-Government. The implementation of e-Government began with the publication of Presidential Instruction Number 3 of 2003 concerning National Policy and Strategy for e-Government Development, and was deepened. with …

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REPOSITORY Umumindonesia2022

Customer Relationship Management PT. PLN (Persero) ULP Cileungsi Melalui Aplikasi New PLN Mobile

Aulia, Fryzkadini · Universitas Islam 45 / UM Indonesia

This study discusses the Customer Relationship Management of PT. PLN (Persero) ULP Cileungsi through the New PLN Mobile application. Before the New PLN Mobile application, PT. PLN (Persero) ULP Cileungsi is known as a company that has poor service quality in the eyes of the public, this is because the company in responding to requests and requests fr…

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REPOSITORY Umumindonesia2022

Analisis Kebijkan Mekanisme Pengaduan Dan Responsivitas Dalam Memberikan Pelayanan Publik Yang Berkualitas Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Bekasi

FAUZI, FIKRI · Universitas Islam 45 / UM Indonesia

Public services basically cover various aspects of life that are very broad, where there are people who are served, and serve, Public services are provided by the government to meet all the needs of the community. There are so many problems with public services organized by the government, so it is necessary to immediately make changes or reforms by improvin…

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REPOSITORY Umumindonesia2021

Analisis Pengukuran Kinerja Dengan Menggunakan Pendekatan Balanced Scorecard Pada SMP LPMD Suka Maju Rambah Tahun Pelajaran 2020/2021

Novita Sari, - · UIN Sultan Syarif Kasim Riau

Penelitian ini bertujuan untuk mengukur kinerja SMP LPMD Suka Maju Rambah dengan pendekatan Balanced Scorecard. Penelitian ini sangat penting karena pengukuran kinerja berbasis balanced scorecard ini dapat memperoleh informasi tentang Kinerja SMP LPMD Suka Maju Rambah dan dapat meningkatkan keunggulan kompetitifnya terhadap sekolah menengah lainnya. Peneliti…

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REPOSITORY Umumindonesia2021

ANALISIS USABILITY SISTEM AKADEMIK STMIK HANG TUAH MENGGUNAKAN METODE USER CENTERED DESIGN

T. Febrian Merlang Hasbi, - · UIN Sultan Syarif Kasim Riau

Sistem Informasi Akademik Terpadu STMIK Hang Tuah Pekanbaru atau biasa disebut SISKADU HTP yang beralamat di siak.stmikhtp.ac.id merupakan sistem yang selalu digunakan mahasiswa dalam mengakses informasi akademik diawal dan di akhir semester perkuliahan. Sistem akademik ini sudah beroperasi kurang lebih 10 tahun dan belum pernah dievaluasi. Tujuan dari pe…

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REPOSITORY Umumindonesia2019

Pengaruh Bukti Fisik, Keandalan, Jaminan, Daya Tanggap dan Empati Terhadap Kepuasan Konsumen pada Minimarket 212 di Kota Medan

Dayu, Wulan · Repository UIN Sumatera Utara

Minimarket 212 (212 Mart) as a company in the retail field with the concept of Islamic sharia, of course provide excellent service quality to provide satisfaction to customers it. However, from previous observations at several outlets at Minimarket 212 (212 Mart), it can be seen that only a few consumers shop at Minimarket 212 (212 Mart) in Medan and surroun…

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