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“customer”

122 referensi ditemukan

REPOSITORY Umumindonesia2014

MEASURING THE PERFORMANCE OF KOPERASI SEKOLAH PERINTIS SMA NEGERI 7 PURWOREJO EMPLOYING BSC (BALANCED SCORECARD) METHOD

Khoirunisa, Ridza · Universitas Negeri Yogyakarta

This study aims to investigate the performance of Koperasi Sekolah Perintis SMA Negeri 7 Purworejo in the period of 2010-2012 employing the Balanced Scorecard method.This was an evaluation study conducted at Koperasi Sekolah Perintis SMA Negeri 7 Purworejo at Jl. Ki Mangunsarkoro No. 1 Purworejo. The research subjects were the cooperative managerial personne…

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REPOSITORY Umumindonesia2012

THE EMPOWERMENT OF VOCATIONAL HIGH SCHOOLS (SMK) BASED TOTAL QUALITY CONCEPT

Marwanti · Universitas Negeri Yogyakarta

Empowering is one of the main functions of management, like, planning, organizing, controlling and other functions of management. In vocational high school, this implies that empowerment is a continuous and connected duty and responsibility of the headmaster. Total quality management in educational field is a continuous or connected improvement process co…

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REPOSITORY Umumindonesia2012

PELAKSANAAN PELATIHAN DAN PENGEMBANGAN KARYAWAN DI KOPERASI MAHASISWA UNIVERSITAS NEGERI YOGYAKARTA PERIODE 2010-2011

NOVIA DWI, REGUNING · Universitas Negeri Yogyakarta

Penelitian ini bertujuan untuk mendeskripsikan pelaksanaan pelatihan dan pengembangan karyawan di koperasi mahasiswa Universitas Negeri Yogyakarta Periode 2010-2011 beserta faktor pendukung dan faktor penghambatnya. Pendekatan yang digunakan adalah pendekatan deskriptif kualitatif. Pengambilan subyek penelitian dengan menggunakan teknik purposive yaitu …

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REPOSITORY Umumindonesia2011

TOTAL QUALITY MANAGEMENT DAN SERVICE QUALITY DALAM ORGANISASI PENDIDIKAN TINGGI

C. Novi Primiani, M.Pd · Universitas Negeri Yogyakarta

Quality is at the top of most agenda and improving quality is probably the most important task facing any situation. Of course, we all know quality when we experience it, but describing and explaining it is a more difficult task. In our everyday life, we usully take quality for granted, especially when it is regularly provided. The best organizations, whethe…

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REPOSITORY Umumindonesia2025

Komunikasi Pemasaran Personal Selling Produk Consumer Banking Relationship Manager BSI KCP Sunter 1

Oktaviyani, Tri · Universitas Islam 45 / UM Indonesia

This study examines the personal selling strategies employed by three Consumer Banking Relationship Managers (CBRM) at Bank Syariah Indonesia KCP Sunter 1 in marketing mortgage financing products, Mitraguna, and Griya. The study employed a descriptive qualitative approach and was analyzed using Speech Act theory. The results indicate that personal selling st…

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REPOSITORY Umumindonesia2024

Pengaruh Kualitas Pelayanan, Kepercayaan Dan Harga Terhadap Kepuasan Pelanggan Pada Jasa Layanan Pesan Antar Produk Online GrabFood Pada Mahasiswa Universitas Islam 45 Bekasi

Thalib, Sangga Rahmansyah · Universitas Islam 45 / UM Indonesia

The purpose of this study was to determine the Influence of Service Quality, Trust and Price on Customer Satisfaction in GrabFood Online Product Delivery Services for Students of Universitas Islam 45 Bekasi. The research method used was quantitative descriptive. The sample used in this study was 150 respondents who were users of the GrabFood product delivery…

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REPOSITORY Umumindonesia2024

Analisis pemasaran produk tabungan haji muda pada Bank syariah indonesia kcp bogor kota wisata

Nursaidah, Siti · Universitas Islam 45 / UM Indonesia

Young Hajj Savings is a sharia banking product designed to make it easier for the younger generation to plan the hajj pilgrimage through an affordable and flexible savings scheme. The focus of this study is to understand how BSI formulates and implements the marketing of the product. The research method used is a qualitative method with data collection tech…

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REPOSITORY PAIindonesia2023

Strategi Pemasaran Dalam Meningkatkan Jumlah Nasabah Produk Deposito BTN iB (Studi Kasus Bank BTN KCPS Kalimas)

Fitriyani, Nisa Aulia · Universitas Islam 45 / UM Indonesia

Nisa Aulia Fitriyani. 41182933170021. Marketing Strategy in Increasing the Number of Customers for BTN iB Deposit Products. Thesis, Faculty of Islamic Studies Islamic Banking Study Program "45" Bekasi Islamic University. Advisor : Fajri Ryan Isnandar, S.E., M.M. The study from this research focus on marketing strategies to increase the number of customers i…

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REPOSITORY PAIindonesia2022

ANALISIS STRATEGI PEMASARAN PADA PRODUK PEMBIAYAAN KESEJAHTERAAN PEGAWAI (PKP) DI BANK JAWA BARAT DAN BANTEN SYARIAH

Anggraini, Rini · Universitas Islam 45 / UM Indonesia

Companies and banks are required to be able to make marketing strategies in providing or improving services to customers so that the company's goals can be achieved. The applied marketing strategy must be reviewed and developed in accordance with market developments and the market environment. The purpose of this study is to determine the Marketing S…

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REPOSITORY PAIindonesia2022

Analisis Sistem Jemput Bola Pada Layanan Produk Tabungan Ummah iB Di BPR Syariah Amanah Ummah

Darmayanti, Widya · Universitas Islam 45 / UM Indonesia

Widya Darmayanti. 41182933170012. Analysis of the Pick-up System for the iB Ummah Savings Product Service at the Amanah Ummah BPR Syariah. Thesis, Faculty of Islamic Religion Islamic Banking Study Program "45" Bekasi Islamic University. Supervisor : Rafika Rahmawati, S.E.I., M.Sc. Islamic banking in Indonesia is intended, among other things, to provide alte…

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REPOSITORY PAIindonesia2021

TINJAUAN FIQH MUAMALAH TERHADAP STRATEGI PEMASARAN PADA PELAKSANAAN JASA ENDORSMENT PRODUK KECANTIKAN DI MEDIA SOSIAL

ZHA ZHA NOVPINTRIWASIH, - · UIN Sultan Syarif Kasim Riau

ZHA ZHA NOVPINTRIWASIH (2021) : TINJAUAN FIQH MUAMALAH TERHADAP STRATEGI PEMASARAN PADA PELAKSANAAN JASA ENDORSMENT PRODUK KECANTIKAN DI MEDIA SOSIAL Berkembangnya media informasi di Indonesia membuat para pebisnis semakin berkreasi dalam memajukan bisnisnya, salah satunya dengan media sosial. Bisnis online adalah suatu aktifitas bisnis baik jasa maup…

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REPOSITORY Umumindonesia2020

Management Strategic For School Development

MS, Amiruddin · Repository UIN Sumatera Utara

The role of strategic management in improving quality is very important to realize school development. Therefore, it is necessary to understand concretely and correctly about the management of improving the quality of education in schools. In this context, the focus on school customer satisfaction, both internal and external customers, must be met. With e…

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REPOSITORY Umumindonesia2020

Principles Of Quality Management In Education

Syafaruddin, Syafaruddin · Repository UIN Sumatera Utara

Integrated quality management in education is a philosophy, strategy, and management paradigm shift that originally focused on production shifted to focus on customer satisfaction. Therefore, the management of integrated quality improvement of education is very strategic to be applied in the process of improving service quality, and product quality to ens…

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REPOSITORY Umumindonesia2020

Application of Total Quality Services (TQS) in Course Institutions and Training Main Jaya Deli Serdang District

Mardianto, Mardianto; Nasution, Inom; Ningrum, Umi Prastya · Repository UIN Sumatera Utara

The focus of this research is the Implementation of the Implementation of Total Quality Services starting from the process of planning, implementing, monitoring, and measuring achievement that refers to the quality assurance standards or BANPAUDPNF Accreditation. The study was conducted with a qualitative method with a phenomenological approach. The key i…

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REPOSITORY Umumindonesia2013

IMPROVING STUDENTS’ SPEAKING SKILLS THROUGH COMMUNICATIVE ACTIVITIES AT GRADE VIII OF SMP N 2 DEPOK IN THE ACADEMIC YEAR OF 2012/2013

Fauziah, Yanuar Rizki · Universitas Negeri Yogyakarta

The objective of this action research study was to improve the students’ speaking skills through communicative activities at grade VIII of SMP N 2 Depok in the academic year of 2012/2013. The actions were conducted based on the curriculum and in line with the course grid and lesson plan developed before conducting the actions. This research study consisted …

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REPOSITORY Umumindonesia2013

DEVELOPING ENGLISH LEARNING MATERIALS FOR GRADE TEN STUDENTS OF CULINARY ARTS STUDY PROGRAMME AT SMK MUHAMMADIYAH WONOSARI IN THE ACADEMIC YEAR OF 2012-2013

Nureffendhi, Dedy · Universitas Negeri Yogyakarta

The objectives of this study are: (1) to find out the target needs of grade ten students of Culinary Arts study programme, (2) to find out the learning needs of grade ten students of Culinary Arts study programme, and (3) to develop appropriate English learning materials for grade ten students of Culinary Arts study programme at SMK Muhammadiyah Wonosari. T…

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REPOSITORY Umumindonesia2013

The Analysis Of Consumer Satisfaction Waroeng Steak & Shake Jl.Cendrawasih No.30 Yogyakarta

Dianto Indra Wahyu, Indra · Universitas Negeri Yogyakarta

The Analysis Of Consumer Satisfaction Waroeng Steak & Shake Jl. Cendrawasih No. 30 Yogyakarta Indra Wahyu Dianto Faculty of Economics, State University of Yogyakarta indra99_purple@yahoo.co.id Agung Utama, M.Si Faculty of Economics, State University of Yogyakarta ABSTRACT This study aims to know the level of consumer satisfaction War…

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REPOSITORY PAIindonesia2013

Implementasi Musyarakah Mutanaqisah Sebagai Alternatif Pembiayaan Murabahah Di Perbankan Syariah Indonesia

Ridwan, M · Repository UIN Sumatera Utara

Islamic banking and finance movement has now become mainstream with participation and competition from the leading,conventional banks. In Indonesia, majority of Islamic banking products is dominated by murâbahah. As the green-contract, murâbahahalso has many shortcomings to be implemented in Islamic banking. It has potential deficiency for both customers an…

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REPOSITORY Umumindonesia2011

Pendekatan Conjoin Analysis untuk Mengukur Tingkat Preferensi Mahasiswa terhadap Layanan Perpustakaan UIN Sunan Kalijaga Yogyakarta

Epha Diana Supandi, S.Si., M.Sc. · Universitas Negeri Yogyakarta

Salah satu bentuk komitmen UIN Yogyakarta terhadap kualitas pelayanan terhadap mahasiswa adalah dengan membangun fasilitas pendukung seperti poliklinik, perpustakaan, kantin, masjid dan Godam Kusuka (SIA). Semua sarana dan prasarana yang dibangun diharapkan dapat mendukung berlangsungnya atmosfir kegiatan akademis. Mahasiswa UIN Yogyakarta sebagai custome…

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REPOSITORY Umumindonesia

FAKTOR-FAKTOR PENENTU KEPUASAN MAHASISWA TERHADAP PELAYANAN FAKULTAS SEBAGAI LEMBAGA PENDIDIKAN

I Gusti Ayu Made Srinadi, M.Si. · Universitas Negeri Yogyakarta

The success of a faculty as a work unit in a university is determined by the quality of the given services than can be measured by the satisfaction of the students as its customers. The measurement of the service quality is an important element to provide better, more efficient and more effective services. This study aims to investigate: (1) determinant fact…

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