Mesin Referensi Akademik

ANALISIS PENERAPAN APLIKASI SISTEM PENGELOLAAN PENGADUAN PELAYANAN PUBLIK NASIONAL (SP4N) LAYANAN ASPIRASI DAN PENGADUAN ONLINE RAKYAT (LAPOR) DALAM PELAKSANAAN PELAYANAN PUBLIK BERBASIS E-GOVERNMENT DI DINAS KOMUNIKASI, INFORMATIKA, STATISTIK DAN PERSAND

KAELANI, MOCHAMMAD; Fadil, Muhammad · Universitas Islam 45 / UM Indonesia

This study aims to analyze the implementation of E-Government-based public services in the application of the National Public Service Complaint Management System (SP4N) application of the People's Online Complaint Aspiration Service (LAPOR!), as a national product of E-Government services in Indonesia, which provides a service for submitting all aspirations …

Analisis Sistem Antrian Dalam Meningkatkan Efisiensi Pelayanan Pada Cv Naga Pasar Swalayan Pondok Ungu

Dewi, Mila Putri · Universitas Islam 45 / UM Indonesia

The research objective is to determine the efficiency of services at CV Naga Pasar Swalayan Pondok Ungu. The research method used by the author is qualitative descriptive analysis using Queuing Theory as a work system analysis tool. The results of the analysis based on observations obtained by calculating 3 cashiers are known Ls value = 15.07, Ws value = 0.…

IMPLEMENTASI ETIKA PEGAWAI PEMERINTAHAN DALAM PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BEKASI

Audina, Vina · Universitas Islam 45 / UM Indonesia

One of the most important elements in organizational systems, including government organizations, is public service. Therefore the government as a State Civil Apparatus (ASN) must be oriented to the interests of the community in accordance with the duties and functions of providing public services accompanied by ethics as a guide in carrying out the main tas…

Pengaruh Harga, Kemudahan Penggunaan dan Kualitas Pelayanan terhadap Keputusan Pembelian pada E-commerce Tiktokshop (Studi Kasus pada Konsumen Tiktokshop di Desa Lambang Jaya Bekasi)

Komariah, Kokom · Universitas Islam 45 / UM Indonesia

This study aims to determine the effect of price, convenience use and quality of service on purchasing decisions in e-commerce Tiktokshop. The research method used in this study is method quantitative, the data used are primary data, namely data and information obtained directly or online through a filled out questionnaire using Google forms for Tiktoks…

Pengaruh Kualitas Pelayanan dan Store Layout Terhadap Kepuasan Konsumen Kedai Enigma Coffee Setu Kabupaten Bekasi.

Hamidah, Siti Ami · Universitas Islam 45 / UM Indonesia

Siti Ami Hamidah (41183402180216) The Effect of Service Quality, Layout on Consumer Satisfaction of Enigma Kopi Setu Shop, Bekasi Regency. Page 126+ Table 22 + Image 3 + Appendix 16 Keywords : Service Quality, Layout and Customer Satisfaction The purpose of this study is to determine the Effect of Service Quality and Layout on Consumer Satisfaction of …

Pengaruh Kualitas Pelayanan,Lokasi dan Fasilitas Terhadap Keputusan Pembelian (Kedai Kopi Berdikari Tambun Selatan)

Warman, Novi Tya · Universitas Islam 45 / UM Indonesia

ABSTRACT Novi Tya Warman The Influence of Service Quality, Location and Facilities on Purchase Decisions at Independent Coffee Shops Pages + Tables + Pictures + Attachments Keywords: Quality of Service, Location, Facilities and Purchase Decision. The purpose of the following research is to determine the effect of service quality, location and facil…

STRATEGI PENGEMBANGAN SUMBER DAYA INSANI TERHADAP KINERJA DAN MUTU PELAYANAN DI BANK SYARIAH

WULANDARI, DEWI SINTA · Universitas Islam 45 / UM Indonesia

This study aims to determine the effect of human resource development on the performance and quality of service at PT. Islamic People's Financing Bank Riyal Irsyadi. One of the strategies used for the development of human resources is to conduct training. Training is an important thing that needs to be done by a company, although with different educational b…

Evaluasi Tingkat Pelayanan Dan Biaya Operasional Angkutan Umum Di Kota Bekasi

Alviani, Nurul · Universitas Islam 45 / UM Indonesia

The transportation system is a form of attachment and linkage between passengers, goods, infrastructure and facilities that interact in order to movement of people or goods, which are included in an order, whether natural or artificial / engineered. Bekasi City is one of the cities in Indonesia West Java province, this city is part of the Jabodetabek Metro…

Prosiding Book Of 1 INCREASING SEMINAR: Innovative and Creative Synergy in Implementing Good Governance ;UPAYA PENINGKATAN PELAYANAN MASYARAKAT MELALUI PERUBAHAN STATUS DESA MENJADI KELURAHAN DI KABUPATEN BEKASI

Nuryono, Rahmat · Universitas Islam 45 / UM Indonesia

The implementation of community services at the village office requires fast and good service, which increasingly demands a major change in terms of the management of village government public services, which have been served by village officials and staff who have limited ability and competence in providing public services for the community. In this case…

INOVASI PELAYANAN PUBLIK TENTANG REKOMENDASI TANDA DAFTAR USAHA PARIWISATA DI DINAS PARIWISATA DAN KEBUDAYAAN KOTA BEKASI

Raja, Raja · Universitas Islam 45 / UM Indonesia

ABSTRACT PUBLIC SERVICE INNOVATION TOWARDS TOURISM BUSINESS NAME REGISTRATION RECOMMENDATION LETTER AT TOURISM AND CULTURE OFFICE IN THE CITY OF BEKASI Written by: Raja Master of Government Science Graduate School of University of Islam 45 rajadalimunthe1@gmail.com This research aims to understand “Public Service Innovation towards Tour…

PENGELOLAAN E-LEARNING “BE-SMART” DI UNIT PELAYANAN TEKNIS PUSAT KOMUNIKASI (UPT PUSKOM) UNIVERSITAS NEGERI YOGYAKARTA

Mafkhan, Baihaki · Universitas Negeri Yogyakarta

Penelitian ini bertujuan untuk mendeskripsikan pengelolaan e-learning Besmart di UPT Puskom UNY, hambatan atau kendala yang terjadi dalam pengelolaan, serta solusi yang diberikan dalam mengatasi masalah tersebut. Penelitian ini merupakan penelitian deskriptif kualitatif. Teknik pengumpulan data dalam penelitian ini adalah dengan wawancara, observasi, …

PENGARUH MODEL PEMBELAJARAN QUANTUM TERHADAP PENCAPAIAN KOMPETENSI MELAKUKAN KOMUNIKASI DI TEMPAT KERJA MATA PELAJARAN PELAYANAN PRIMA DI SMK BUSANA BUTIK SE-KABUPATEN SLEMAN

Rina , Wahyuningsih · Universitas Negeri Yogyakarta

PELAKSANAAN PEMBELAJARAN MATA DIKLAT PELAYANAN PRIMA KOMPETENSI MELAKUKAN KOMUNIKASI DITEMPAT KERJA KELAS XI DI SMK NEGERI 4 YOGYAKARTA

KHOTIJAH PUTRI , SYAHDU · Universitas Negeri Yogyakarta

IMPLEMENTASI KEBIJAKAN KARTU IDENTITAS ANAK (KIA) DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN BEKASI

Frassetyo, Arya · Universitas Islam 45 / UM Indonesia

Implementation of the Child Identity Card (KIA) Policy at the Bekasi Regency Population and Civil Registration Service. Policy implementation is a process of implementing the policy carried out by the implementers to achieve the goals that have been set. Therefore, this research aims to determine the implementation of the child identity card (KlA) policy at …

Komunikasi Dakwah Remaja Masjid SWIPE dalam Memakmurkan Masjid

Chaerunisa, Kirey Nanda · Universitas Islam 45 / UM Indonesia

One of the most expected participations with the existence of mosques is the presence of mosque teenagers. The presence of mosque youth is expected to prosper the mosque as expected. Mosque teenagers don't just show up. The revival of mosque teenagers should have received a lot of attention from religious leaders, because they are the future leaders or heirs…

Buku Panduan Bimbingan Konseling Pendidikan Madrasah Pada Masa Pandemi: Panduan Guru BK Melaksnakan Pelayanan Melalui Media On Line

Suryani, Ira; Daulay, Nurussakinah; Syarqawi, Ahmad; Hasibuan, Ali Daud; Harahap, Ade Chita Putri · Repository UIN Sumatera Utara

Peer Review Media pembelajaran dan Pelayanan BK

Manurung, Purbatua · Repository UIN Sumatera Utara

Pengaruh Kualitas Pelayanan dan Margin Terhadap Keputusan Pengambilan Pembiayaan iB Serbaguna Di Bank Sumut Syariah KCPSy Kota Baru Marelan

Annisa, Fitra · Repository UIN Sumatera Utara

Analisis Kualitas Pelayanan Terhadap Kepuasan Pelanggan Toko Online Lazada (Studi Kasus Mahasiswa FEBI Angkatan 2014 UIN Sumatera Utara).

Nasution, Julia Ramadani · Repository UIN Sumatera Utara

Peranan Customer Service Dalam Meningkatkan Mutu Pelayanan Nasabah Pada Pt Bank Sumut Syariah Cabang Pembantu Hamparan Perak.

Afriliyani, Afriliyani · Repository UIN Sumatera Utara