REPOSITORY Umumindonesia2026

Komunikasi Interpersonal Antara Guru dan Siswa Berkebutuhan Khusus Dalam Mengatasi Burnout Akademik.

Amaliyah, Nur · Universitas Islam 45 / UM Indonesia

Abstrak / Ringkasan

Academic burnout is a problem that students with special needs are susceptible to due to high learning demands that do not always match their cognitive, social, and emotional abilities. This condition can lead to decreased learning motivation, emotional exhaustion, and reduced student engagement in learning. In such situations, teacher interpersonal communication is a crucial aspect that can provide emotional support while creating a conducive learning environment. This study aims to examine the role of interpersonal communication between teachers and students with special needs in overcoming academic burnout and identify the barriers teachers face in the communication process at SLB Negeri 7 Jakarta. The study used a qualitative, descriptive approach. Informants were purposively selected, consisting of assistant teachers as the primary informants and students with special needs. Data were collected through in-depth interviews, observations, and documentation, then analyzed using the interactive model of Miles, Huberman, and Saldaña, which includes data reduction, data presentation, and conclusion drawing. The research findings demonstrate that teacher interpersonal communication plays a crucial role in minimizing academic burnout through personal strategies, simple verbal communication, supportive nonverbal communication, providing emotional support, and adapting communication to student characteristics. The study also found that teachers face obstacles such as differences in student characteristics, communication limitations, lack of family support, and high administrative burdens.

Keywords: academic burnout, teachers, interpersonal communication, special education, students with special needs, special education

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