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49 referensi ditemukan
REPOSITORY Umumindonesia2022

Analisis Kebijkan Mekanisme Pengaduan Dan Responsivitas Dalam Memberikan Pelayanan Publik Yang Berkualitas Pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kabupaten Bekasi

FAUZI, FIKRI · Universitas Islam 45 / UM Indonesia

Public services basically cover various aspects of life that are very broad, where there are people who are served, and serve, Public services are provided by the government to meet all the needs of the community. There are so many problems with public services organized by the government, so it is necessary to immediately make changes or reforms by improvin…

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REPOSITORY Umumindonesia2021

INOVASI PELAYANAN PUBLIK TENTANG REKOMENDASI TANDA DAFTAR USAHA PARIWISATA DI DINAS PARIWISATA DAN KEBUDAYAAN KOTA BEKASI

Raja, Raja · Universitas Islam 45 / UM Indonesia

ABSTRACT PUBLIC SERVICE INNOVATION TOWARDS TOURISM BUSINESS NAME REGISTRATION RECOMMENDATION LETTER AT TOURISM AND CULTURE OFFICE IN THE CITY OF BEKASI Written by: Raja Master of Government Science Graduate School of University of Islam 45 rajadalimunthe1@gmail.com This research aims to understand “Public Service Innovation towards Tour…

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REPOSITORY Umumindonesia2019

EVALUASI TINGKAT KEPUASAN LAYANAN PENGGUNA SISTEM OPAC UMRI MENGGUNAKAN METODE END USER COMPUTING SATISFACTION

Sinthia Gusfah Mitari, - · UIN Sultan Syarif Kasim Riau

Sinthia Gusfah Mitari (2019) EVALUASI TINGKAT KEPUASAN LAYANAN PENGGUNA SISTEM OPAC UMRI MENGGUNAKAN METODE END USER COMPUTING SATISFACTION Perpustakaan Universitas Muhammadiyah Riau sudah menerapkan sistem layanan terbuka (Open Access) yaitu Online Public Access Catalogue (OPAC) untuk dapat mempermudah mahasiswa menemukan koleksi buku yang diinginkan. …

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REPOSITORY Umumindonesia2016

ANALISIS PENGETAHUAN LINGKUNGAN DAN PERILAKU RAMAH LINGKUNGAN BERDASARKAN GENDER DAN TINGKAT PENDIDIKAN DI KOTA PEKANBARU

Julina, - · UIN Sultan Syarif Kasim Riau

This study attempted to investigate whether there are differences in knowledge about the environment and eco-friendly purchasing behavior based on gender and education. Data were collected using questionnaire containing questions about environmental knowledge and eco-friendly behavior based on previous research. Collected data were analyzed using descript…

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REPOSITORY Umumindonesia

THE USE OF GOOGLE CLASSROOM AS AN ONLINE LEARNING PLATFORM FOR ENGLISH AS A FOREIGN LANGUAGE (EFL) STUDENTS

NANDA PARENTSA, HOPI · UIN Sultan Syarif Kasim Riau

the learning process nowadays has become different from the past since the new normal period. Even though the learning process can be carried out by face- to-face (offline), but online learning is still needed. Moreover, since the rapid development in information and communications technologies (ICT), the learning process these days closely…

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JOURNAL Umuminternational2026

From social media engagement to tourist loyalty: Examining the roles of e-service quality and satisfaction

Dede Suleman; Mochammad Mukti Ali; Devy Sofyanty; Sabil Sabil; Puji Yuniarti; Zahra Zahra · DOAJ Open Access Articles

This study examines the impact of social media strategies and e-service quality on tourist satisfaction and loyalty, incorporating experience quality as a mediator and digital literacy as a moderator. Using Structural Equation Modeling-Partial Least Squares (SEM-PLS), the research analyzes data collected from 400 international tourists who engaged with digit…

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JOURNAL Umuminternational2025

Sustainable Waste Management in Healthcare: Application of Fuzzy Determination Method to Prioritize Key Influencing Factors

Mehdi Kabiri Naeini; Zeynab Elahi · DOAJ Open Access Articles

Background: Hospital wastes are a significant environmental and health hazard. With the increasing volume of healthcare wastes and heightened public awareness, sustainable management practices have become imperative. This study aimed to identify and prioritize key factors influencing sustainable healthcare waste management Methods: Adopting a quantitative ap…

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JOURNAL Umuminternational2024

Integrating mindfulness in media literacy: A culture-responsive training programme for older Thai adults

Nuntiya Doungphummes; Kwanchit Sasiwongsaroj; Theeraphong Boonrugsa; Sirintorn Bhibulbhanuvat; Waraporn Suebwongsuwan · DOAJ Open Access Articles

Media literacy is a much-needed competency in the digitalised world, but it is still an unknown knowledge base for older Thai adults. This design-based research set out as an initiative to promote media literacy through an agefriendly and culture-responsive training programme. The design process involved focus groups with key stakeholders and older adult ‘le…

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REPOSITORY Umumindonesia2021

The Adoption of Edmodo in a Hybrid EFL Writing Class: What do Indonesian Students and Lecturers Say?

Fithriani, Rahmah · Repository UIN Sumatera Utara

Hybrid learning integrates conventional teaching and learning with educational technologies and combines the advantages of on-site class and online learning. Edmodo, as a cloud-based informative Social Networking Site (SNS) has much been used in entirely virtual as well as hybrid learning all over the world. This paper presents a discussion of lecturers' and…

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