IMPLEMENTATION OF ISO 9001: 2008 FOR SCHOOL SERVICE QUALITY IN VSS STATE 2 KLATEN
Kurniawan, Adi · Universitas Negeri Yogyakarta
This research aims to know the students perception of the quality of services after implementation of quality management system ISO 9001: 2008 in Vocational Secondary School (VSS) State 2 Klaten. This research included quantitative research. This research population was students of VSS State 2 Klaten. The samples on this research as much as 286 students ref…