Pengukuran Kualitas Layanan Perpustakaan UIN Sumatera Utara Medan Menggunakan Metode LibQual
Aditya, Muhammad · Repository UIN Sumatera Utara
This study aims to investigate the service quality of UINSU’s library according to three dimensions, such as information control, effect of service, and library as a place. The LibQual method involved in this research will technically evaluate the level of service quality within the library by comparing perception, minimum expectation, and ideal dema…