MANAJEMEN LAYANAN AKADEMIK DALAM MENINGKATKAN KOMPETENSI LULUSAN DI SEKOLAH TINGGI ILMU DAKWAH MOHAMMAD NATSIR KABUPATEN BEKASI

Abstrak / Ringkasan

This study is to describe the management of academic services in improving the competence of graduates at STID Mohammad Natsir. The research method used is descriptive analytical approach, data collection by observation, interviews, and document searches. Data analysis using Milles and Hubberman technique, data validity technique using data triangulation. The results of the study found that first, graduate competencies formulated by the institution are in accordance with the need of students who are educated to become da’i. Second, the management function in academic services at STID Mohammad Natsir has been implemented in academic services but has not been maximized. Third, the academic service management system implemented at STID Mohammad Natsir is still not optimal to produce graduates who have competence as da’i according to the formulation of the institution. The recommendation is that the management system implemented must be carried out with totality. High commitment, especially from the top management to implement academic service management optimally, will be able to improve the competence of graduates.
Keywords: Academic service management, academic services, the competencies of graduates.

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