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Azhar · UIN Sultan Syarif Kasim Riau
Penelitian Ini berjudul PERANAN TOTAL QUALITY MANAGEMENT DALAM MENINGKATKAN PELAYANAN AKADEMIK DI MADRASAH ALIYAH NEGERI KUALA ENOK KABUPATEN INDRAGIRI HILIR ” . Dalam penelitian ini ada beberapa gejala permasalahan yaitu (1) Rendahnya mutu dan kualitas pelayanan akademik yang diberikan madrasah kepada pelanggan baik guru …
Nasution, Wenny Yusfi · Repository UIN Sumatera Utara
Penelitian ini bertujuan untuk mengetahui (1) gambaran siswa yang mempunyai identitas diri rendah ketika belajar dikelas, (2) pelaksanaan bimbingan dan konseling di MAL UINSU, (3) upaya guru bimbingan dan konseling dalam mengatasi identitas diri pada siswa MAL UINSU. Jenis penelitian ini adalah penelitian deskriptif kualitatif dengan subyek penelitian satu g…
Latifa, Aini · Universitas Negeri Yogyakarta
Penelitian ini bertujuan untuk mendeskripsikan pelayanan perpustakaan dalam meningkatkan minat baca siswa SD Negeri yang meliputi aspek: (1) kondisi koleksi bahan pustaka yang ada di perpustakaan; (2) kondisi ruang baca yang ada di perpustakaan; (3) layanan sirkulasi yang ada di perpustakaan; (4) upaya kepala sekolah, guru dan pustakawan dalam melaksanak…
SELLI GUSTINA, - · UIN Sultan Syarif Kasim Riau
ABSTRAK Selli Gustina, (2022): Pelayanan Perpustakaan di SMP Negeri 2 Tambang Kabupaten Kampar Penelitian ini mengkaji tentang Pelayanan Perpustkaan di SMP Negeri 2 Tambang, Kabupaten Kampar. Ada 2 pertanyaan penelitian yang menjadi rumusan masalah, yautu: 1). Bagaimana pelayanan perpustakaan di SMP 2 Tambang. 2). Apa faktor yang mempengaruhi pelayanan per…
Mika, Hariyani · Universitas Negeri Yogyakarta
Penelitian ini bertujuan untuk mendeskripsikan mengenai (1) bentuk pelayanan ketatausahan peserta didik; (2) pelaksanaan pelayanan ketatausahaan peserta didik; dan (3) kendala pelayanan ketatausahaan peserta didik beserta solusi. Penelitian ini merupakan penelitian deskriptif dengan analisis data kualitatif. Penelitian berlangsung selama satu bulan yaitu bu…
Nasution, Wenny Yusfi · Repository UIN Sumatera Utara
Penelitian ini bertujuan untuk mengetahui (1) gambaran siswa yang mempunyai identitas diri rendah ketika belajar dikelas, (2) pelaksanaan bimbingan dan konseling di MAL UINSU, (3) upaya guru bimbingan dan konseling dalam mengatasi identitas diri pada siswa MAL UINSU. Jenis penelitian ini adalah penelitian deskriptif kualitatif dengan subyek penelitian satu g…
Banawati, Sherlynda · Universitas Islam 45 / UM Indonesia
The Bekasi City Population and Civil Registration Office issued an online-based administrative service site, namely E-Open, which has been transformed into E-Open 2.0 where the E-Open 2.0 site is a population service based on Mayor Regulation No. 90 of 2020 concerning the implementation of population administration in Bekasi City. The purpose of this study i…
Kurniawan, Rangga Arief · Universitas Islam 45 / UM Indonesia
INOVASI PELAYANAN PUBLIK BERBASIS ELECRONIC- GOVERNMENT (STUDI LAYANAN SI GERCEP DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN KOTA BEKASI) Rangga Arief Kurniawan Universitas Islam “45” Bekasi Abstrak Kebutuhan E-government dalam sebagai inovasi penanggulangan bencana kebakaran perlu diterapkan serta dikembangkan.Sepanjang 2021, dengan 5.274 kasus di antaranya…
Nilawati, Arsi · Universitas Islam 45 / UM Indonesia
IMPLEMENTASI KEBIJAKAN SMART GOVERNANCE DALAM MENINGKATKAN PELAYANAN PUBLIK DI KOTA BEKASI (studi Kasus di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu) Arsi Nilawati Universitas Islam “45” Bekasi Arsinilawati01@gmail.com ABSTRACT Smart Governance or smart governance is very important for the development of government in Indonesia. With…
Muslim, Aziz · Universitas Islam 45 / UM Indonesia
ABSTRACT Analysis of Academic Administration Excellent Service in Improving Student Satisfaction at SMK Karya Guna 1 Bekasi, Bekasi City Aziz Muslim Master of Islamic Education Management Unisma Bekasi The research aims at the Concept of Excellent Academic Service at SMK Karya Guna 1 Bekasi, Bekasi City. Improving Excellent Academic Administr…
Samantha, Ergaliza Bella Maharani · Universitas Islam 45 / UM Indonesia
INOVASI PELAYANAN PUBLIK MELALUI APLIKASI BEKASI NYAMBUNG BAE (BEBUNGE) DI DINAS KOMUNIKASI, INFORMATIKA PERSANDIAN & STATISTIK KABUPATEN BEKASI Ergaliza Bella Maharani Samantha Universitas Islam “45” Bekasi bellasamantha254@gmail.com ABSTRACT Public service innovation is something new in the implementation of public services. So far, government ag…
Winanda, Apri · Repository UIN Sumatera Utara
Hikmah, Annisa Nurul · Universitas Islam 45 / UM Indonesia
This research was conducted at the Directorate of Early Childhood and Community Education Teachers, Ministry of Education and Culture, Research and Technology. The problems taken are quite interesting to study, where public service innovations are based on the Education and Training Management Information System application. The Education and Training Manage…
Wiguna, Ihsan · Universitas Islam 45 / UM Indonesia
ABSTRACT The study aims to evaluate the Social Welfare Center (Puskesos) program in an effort to improve the quality of services to the lower middle community in the Northern Bekasi district. The approach used in this study is a qualitative method with reference to the William N. Evaluation Theory. This research uses a qualitative approach that involves dat…
Nugroho, Bayu Eko · Universitas Islam 45 / UM Indonesia
In an effort to address public service issues, Serang Baru Subdistrict has implemented the SALAM (Siap Layani Administrasi Malam) program and the SILABA (Sistem Layanan Berbasis Android) system. However, several problems persist, particularly the lack of accessible information regarding procedures and requirements for processing population documents, which d…
Gumelar, Iman · Universitas Islam 45 / UM Indonesia
In fulfilling their needs, all levels of society require public services. Public services provided to the community are one of the main tasks organized by the government. Public services provided by the government essentially aim to improve and create public welfare. Bintara Urban Village in Bekasi City in 2022 won an award, namely being selected as the winn…
Chaerunisa, Kinanti · Universitas Islam 45 / UM Indonesia
ABSTRACT xvi + 148 pages + 25 tables + 4 graphs + 1 diagram + 1 image + 12 appendices+2024 Keywords: Service Quality, Product Quality, Brand Image, Purchase Decision The purpose of this study is to examine the Influence of Service Quality, Product Quality, and Brand Image on Purchase Decisions of Janji Jiwa Coffee in Bekasi City. The population in thi…
M Ramadhanti, Nadya · Universitas Islam 45 / UM Indonesia
The presence of innovation at the Population and Civil Registration Service of Karawang Regency in electronic-based population administration services to provide services for the community in Karawang Regency in accordance with the Republic of Indonesia Home Government Regulation Number 7 of 2019 concerning "online population administration services" and the…
Nabilah, Nabilah · Universitas Islam 45 / UM Indonesia
The purpose of this study was to determine the effect of digitalization of tax services, tax literacy, and account representative performance on compliance by taxpayers engaged in the UMKM sector in the Bekasi City area. This study uses a type of quantitative research using primary data. Respondents in this study were MSME taxpayers in Bekasi City. The samp…
Emilia, Adinda Fitri · Universitas Islam 45 / UM Indonesia
The implementation of public services often involves maladministration, requiring oversight of public services, which refers to Article 35 of Law Number 25 of 2009 concerning Public Services. The memorandum of understanding between the Ombudsman of the Republic of Indonesia and the Ministry of Home Affairs of the Republic of Indonesia Number 18/ORI-MOU/V/202…