PENGARUH STANDAR OPERASIONAL PROSEDUR (SOP) DAN LINGKUNGAN KERJA TERHADAP PENINGKATAN MUTU PELAYANAN ADMINISTRASI PADA KANTOR KECAMATAN TRIDAYASAKTI
Qautsar, Muhamad Teja · Universitas Islam 45 / UM Indonesia
The purpose of this study was to determine the effect of standard operating procedures (SOP) and work environment on improving the quality of administrative services at the District Office of Tridayasakti Village, Tambun, Bekasi. The research method used in this research is a quantitative descriptive method. Data was collected using a questionnaire and a sam…