Pengaruh Bukti Fisik, Keandalan, Jaminan, Daya Tanggap dan Empati Terhadap Kepuasan Konsumen pada Minimarket 212 di Kota Medan
Dayu, Wulan · Repository UIN Sumatera Utara
Minimarket 212 (212 Mart) as a company in the retail field with the concept of Islamic sharia, of course provide excellent service quality to provide satisfaction to customers it. However, from previous observations at several outlets at Minimarket 212 (212 Mart), it can be seen that only a few consumers shop at Minimarket 212 (212 Mart) in Medan and surroun…