IMPLEMENTASI PROGRAM DIGITALISASI PELAYANAN PUBLIK DI KECAMATAN SERANG BARU (STUDI TENTANG PROGRAM SALAM DAN SILABA)
Nugroho, Bayu Eko · Universitas Islam 45 / UM Indonesia
In an effort to address public service issues, Serang Baru Subdistrict has implemented the SALAM (Siap Layani Administrasi Malam) program and the SILABA (Sistem Layanan Berbasis Android) system. However, several problems persist, particularly the lack of accessible information regarding procedures and requirements for processing population documents, which d…